Tuesday, June 30

Upland Police Department

Response Times

4 Levels of Priority

The Upland Police Department classifies incidents according to four priorities:

Priority 1:  High priority, emergency, serious crimes in progress.

Priority 2:  Medium priority, non-emergency.

Priority 3:  Low priority, report calls.

Priority 4:  Lowest priority, abandoned vehicles.


Response time is the number of minutes that elapse between the time a call is answered by a dispatcher, until the time the first patrol unit advises that it has arrived on scene.